Each sequence uses one channel. Add steps and clients in its detail view. Reply and stage changes can stop enrolments; review the saved client record before resuming work.
Resume this sequence for active enrolments and new enrolments. Previously stopped clients are not restarted.
JavaScript is required for sequence commands.
Create a sequence
Create an empty active sequence. It has no steps or enrolled clients and cannot send anything until configured and run. Creating does not connect a provider.
JavaScript is required for protected sequence creation. Loaded sequences remain readable.
Channel readiness
Connection records are not delivery tests. Sequences can currently create tasks or send email. WhatsApp steps remain queued even with a connected account.
Email
No platform email provider configured. Email steps remain queued.
WhatsApp
Connection recorded
WhatsApp sequence delivery is not implemented.
SMS
Requested
This channel is not a sequence step type.
Calling
Not connected
This channel is not a sequence step type.
Request Calling connection
Record a request for provider setup. This does not connect the channel or send a message.
JavaScript is required for sequence commands.
E-signature
Failed
This channel is not a sequence step type.
Queued steps
Latest 20 queued records by due time, newest first. These can be waiting for consent, a provider or reconciliation; they are not proof of delivery or the complete due-work list.
New enquiry follow-up / Email / Follow-up on Avarra
Due 19 Oct 2026, 13:00 Dubai time. Queued.
Awaiting consent. No send attempted.
Review a due-step run
This processes up to 200 due enrolments in your account, one next step per enrolment. It can create tasks or send email now. It is not restricted by the filters or the 20 records above. Paused sequences can have due enrolments stopped. Provider and consent checks still apply. Review uncertain outcomes before retrying.
JavaScript is required for sequence commands.
Recorded outcomes
Latest 12 records ordered by due time, newest first, including queued records. Provider accepted means an acceptance receipt was recorded, not that the client received the message. Subjects are rebuilt from the current step and client details; they are not an immutable copy of what was sent.